Privacy Policy
1. Introduction
APEX Growth Partners, LLC ("we," "us," or "our") operates the APEX System platform and website at apexgpartners.com. We are committed to protecting your privacy and the privacy of your clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We collect information in the following categories:
- Account Information: Name, email address, phone number, agency name, and number of agents when you join the waitlist or create an account.
- Client Data: Information you enter into the APEX System CRM about your clients, including contact details, plan information, and enrollment data.
- Usage Data: Information about how you interact with the platform, including IP address, browser type, pages visited, and access times.
- Communication Data: Records of communications sent through the platform, including emails, SMS messages, and call logs.
3. How We Use Your Information
- To provide, operate, and maintain the APEX System platform
- To process your waitlist submission and onboard your agency
- To communicate with you about your account, updates, and support
- To improve our platform, features, and user experience
- To comply with legal obligations and protect against fraud
4. HIPAA Compliance
APEX System is HIPAA compliant. We implement administrative, physical, and technical safeguards to protect Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act. We do not use or disclose PHI for marketing purposes without your authorization. Business Associate Agreements (BAAs) are available upon request for covered entities using our platform.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and SOC 2 compliant infrastructure. Access to client data is restricted to authorized personnel only and is logged for audit purposes.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. Upon account termination, you may request deletion of your data, which we will process within 30 days, except where retention is required by law.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at mike@apexgpartners.com.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: mike@apexgpartners.com
Phone: 414-251-2157